Security & Privacy

Our Commitment to Privacy

We take the security and privacy of your personal information seriously. Any information you provide is handled with strict confidentiality and is only used for the purpose of verifying and recovering funds that may belong to you.

How Your Information Is Used

Information we collect may include basic identification details and contact information required to verify ownership of a claim.

This information is used solely to:

  • Verify your identity

  • Confirm entitlement to a claim

  • Submit and manage recovery requests with the relevant authority

  • Communicate with you regarding your claim

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Security

We implement appropriate administrative and technical safeguards to protect your information from unauthorised access, misuse, or disclosure.

These measures include:

  • Secure storage of client information

  • Restricted internal access to sensitive data

  • Use of secure communication methods where required

Australian Privacy Law Compliance

We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

These laws govern how Australian businesses handle personal information and ensure individuals have rights regarding the use and protection of their data.

Transparency

We believe in full transparency throughout the recovery process.

Before proceeding with any claim, we ensure you understand:

  • The nature of the potential claim

  • The recovery process

  • Any applicable commission or fees

  • You are under no obligation to proceed with our service.

Third-Party Authorities

Claims may involve working with official authorities such as:

  • Australian Securities & Investments Commission (ASIC)

  • Financial institutions

  • Insurance providers

  • Other government agencies responsible for holding unclaimed funds

Information is only shared with these parties when necessary to process a claim.

Contact us

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